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Privacy Policy

1. Introduction

vahana.lk is committed to protecting the privacy of all users. This Privacy Policy explains how we collect, use, and share your personal information when you use our platform to buy, sell, hire, or access services and information related to vehicles, spare parts, accessories, and automobile services in Sri Lanka. By using vahana.lk, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and address when you register an account, list a vehicle or other services, or contact other users.

Device Information: We may collect information about your device, such as IP address, device type, and browser type, to enhance platform performance and personalize your experience.

Usage Data: We collect data on how you use our platform, including the pages you visit, the vehicles you view, and the searches you conduct, to improve our services.

3. How We Use Your Information

Providing Platform Services: Your information is used to facilitate transactions, connect buyers and sellers, and provide access to other services on vahana.lk.

Improving Our Platform: We analyze usage data and feedback to enhance user experience and platform functionality.

Communication: We may use your information to notify you about your account, listings, platform updates, or send promotional emails and newsletters.

Legal Compliance: Your information may be used to comply with legal obligations or respond to legal requests.

4. Sharing Your Information

With Other Users: To facilitate transactions, we may share necessary contact details with other users.

With Service Providers: We may share your information with third-party service providers such as email marketing and analytics providers to support our platform services.

With Legal Authorities: We may disclose your information if required by law or to protect our rights or the rights of others.

With Business Partners: Your information may be shared with business partners, but only with your consent or as permitted by law.

5. User Rights

Access: You can request access to the personal data we hold about you.

Correction: You can request correction of inaccurate or incomplete information.

Deletion: You can request deletion of your personal data, subject to legal obligations.

Portability: You can request a copy of your personal data in a machine-readable format.

Consent Revocation: You can withdraw your consent for data processing at any time.

6. Security

We implement reasonable security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

vahana.lk may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through platform announcements or emails.

For any privacy-related inquiries, please contact us at info@vahana.lk